Redpoint HQ is Different
It's a Platform
Redpoint HQ offers a unified architecture for seamless climbing gym management, including plans, memberships, programs, passes, promotions, marketing, and reporting. Customize your plans to fit your vision, while customer segments connect your goals to tailored promotions and enrollment rules.
The possibilities of your vision with Redpoint HQ is endless.
Next Generation Features and UI for Running Your Gym
Experience a sleek, user-friendly interface that caters to both climbers and staff.
- Universal Plans to Implement You Vision
- Effortless Member Management
- Targeted Marketing & Promotions with Customer Segments
- Data Centric Reporting and Marketing Tools
- Robust POS, Retail, and Inventory Management
- Multi-Facility Architecture
Universal Plans to Implement Your Vision
Redpoint HQ’s Universal Plans offer flexible, adaptable structures for any gym offering—programs, memberships, agreements, or passes. Each plan includes customizable elements like schedules, pricing, benefits, booking limits, and notifications, ensuring a seamless experience for both staff and members.
Effortless Member Management
Redpoint HQ streamlines membership management, allowing you to easily track, bill, and update memberships. Whether it’s tiered memberships with different benefits or a weekly personal training membership, each is pre-configured for quick setup, saving time and reducing errors.
Targeted Marketing & Promotions with Customer Segments
Redpoint HQ’s Customer Segments allow you to easily define who qualifies for promotions, member pricing, and targeted marketing. Customize segments to create specific promotions or requirements, such as student discounts with age requirements and document verification, making enrollment and approval seamless for staff.
Data Centric Reporting and Marketing Tools
Redpoint HQ’s reporting and marketing tools empower your gym with data-driven insights at every stage. Track conversions from day passes to memberships, monitor customer journeys, and analyze any plan or relationship with ease. Our flexible charts and reports allow you to filter by brand, account, product, plan, or customer segment, giving you the insights to make informed, strategic marketing decisions and campaigns.
Robust POS, Retail, and Inventory Management
Redpoint HQ provides a robust Point of Sale (POS) system fully integrated with your gym’s operations. Manage sales, promotions, and gift cards seamlessly. Effortlessly track inventory with tools for creating purchase orders, receiving items, organizing transfers, and performing segmented inventory counts. Boost retail sales with targeted pricing and promotions based on dates, locations, customer segments, brands, or products.
Multi-Facility Architecture
Redpoint HQ’s multi-facility architecture allows seamless management across multiple locations with a single database, product set, and configuration. Update customer experiences, pricing, schedules, products, and promotions for all locations from one interface. Simplify reporting and promotions with access to business data across all locations in a powerful dashboard.
Features
Unlock endless possibilities and features of Redpoint HQ’s platform, where plans, management, promotions, marketing, and reporting all work together.
Modern UI
Sleek, intuitive design for web, mobile, and staff use
Member Portal
Self-service bookings, memberships, and payments
Customer Tickets
Centralized, streamlined customer communication
Multi-Gym Architecture
Manage multiple facilities from a single dashboard
Universal Plans
Flexibly configure offerings to match your vision
Customer Segments
Target and act on customer behaviors
Programs
Schedule and bill ongoing or one-time classes
Memberships
Flexible plans for single or concurrent memberships
Passes
Manage day, punch, guest passes, fitness passes, etc.
Plan Benefits
Effortless control of member perks and access
Promotions
Customizable offers for products and plans
Document Validation
Upload and verify discount eligibility, i.e. student members
Automated Onboarding
Auto configured customers, memberships and bookings
Flexible Billing
Weekly, monthly, rolling, fixed-date billing, and more
Charting and Reporting
Data-centric reporting metrics for growth insights
Integrated POS
A powerful, fully integrated point-of-sale system
Integrated Gift Cards
Gift cards for both online and in gym at POS
On-Account Sales
Boost sales with on-account sales as a member benefit
Inventory Management
Robust stock control with POs, transfers, and inventory counts
Staff Roles + Permissions
Fine-tune staff access with staff PIN's and permissions
Audit Logs
Complete record of staff actions for transparency and auditing
Web-Based Access for Staff and Customers
Redpoint HQ offers a modern, web-based interface that’s fast, easy to use, and seamlessly integrates with your existing hardware.
