Intuitive, Modern UI for Staff and Customers
Experience a sleek, user-friendly interface that caters to both customers and staff.
- Passwordless Customer Experience
- Automated Customer Onboarding
- Modern Website Integration and Shopping Cart
- Customer Service Ticketing System
Data-Centric Model for Business Insights
Redpoint HQ empowers your business with a robust, data-driven approach offering metrics and comprehensive reporting to help you make informed decisions.
- Powerful Customer Journeys + Reporting
- Segment Based Marketing + Promotions
- Rule Based Enrollment Requirements
- Information Dense UI Grids and Reporting
Automated Onboarding and Operations
Simplify your administrative tasks with automated processes
Simple Onboarding
No login or password required—customers purchase plans and access memberships instantly, with automated setup and immediate access.
Self-Service Portal
Customers can easily manage bookings, view membership details and benefits, update payment methods, and pay balances online.
Customer Service
With automated processes handling routine tasks, your team is free to focus on member engagement and support for customers.
Robust POS, Retail, and Inventory Management
Redpoint HQ includes powerful inventory management capabilities that seamlessly integrate with retail operations.
- Purchase Orders and Receiving
- Inventory Stock and Margin Reporting
- Simplified Inventory Counts
- Targeted Promotions
- Multi-Facility Stock, Transfers and Pricing
Key Features
Redpoint HQ is the ultimate climbing gym software, delivering real-time data and insights for smarter decisions and streamlined operations across your business.
Modern UI
Sleek, user-friendly interface for web, mobile and staff facing
Customer Tickets
Centralize and manage all customer communication
Universal Plans
Flexible management of offerings that match your vision
Multi-Gym Architecture
Multi-facility configurations on one screen, across all locations
Member Portal
Customer managed bookings, memberships, and payments
Customer Segments
Take action on customer interactions and behavior
Backed by the industry's most experienced team.
Our unmatched industry expertise makes Redpoint HQ the go-to choice for gyms seeking a comprehensive, intuitive, and future-ready solution.
20+ Years
Developing software used by climbers and gyms around the world.
800+ Gyms
Supported by our team in current and previous software.
8+ People
Supporting you with unique insight into gym operations.
Infinite
Experience owning, operating and supporting gyms and retailers.